Outlook is an information manager program from Microsoft comprising webmail, calendaring, and tasks services.
It was launched in 2012, and over 400 million people in 106 languages have already used it.
The Use Cached Exchanged Mode stores a copy of your mailbox in the local storage.
This feature helps the user to pull up the mail data efficiently while offline.
Additionally, the data got updated frequently with the Microsoft Exchange server.
Use Cached Exchange Mode is sometimes grayed out, restricting users from getting offline access.
I have found the most effective ways to address this problem.
What is the Cached Exchange Mode in Outlook?
The Exchange mailbox is stored on the local machine as an OST file.
The Cached Exchange Mode provides several benefits for the user.
Go through the below list to know the benefits of using the Cached Exchange Mode.
Pro Tips:The Cached Exchange Mode will be grayed out when using POP3 or IMAP accounts.
How to Fix Use Cached Exchange Mode Grayed Out in Outlook?
In that case, contacting your web connection administrator is the best way to solve the issue.
Check out our separate post on how toFix Outlook Not Connecting to Server Error.
Also, check out our separate post onOutlook Not Blocking Junk Mail.
Frequently Asked Questions
Why is Use Cached Exchange Mode greyed out?
The Use Cached Exchange Mode can be grayed out if you use POP3 or IMAP accounts in Outlook.
Terminal Services is another culprit that can make the Use Cached Exchange Mode grayed out.
How do I enable cached Exchange mode in Outlook?
Go toAccount Settingsand again selectAccount tweaks.
punch theExchange account>Changeon the Email tab.
Check the Use Cached Exchange Mode under the Microsoft Exchange server.
Should you use cached Exchange Mode?
Mailbox data is only stored in your devices memory, not on the hard disk.
Heres a complete guide on how toadd email signature in Outlook.
A Final Thought
The Use Cached Exchange Mode is primarily used for offline access to your mailbox.
