If youre having trouble getting your Sony TV to connect to the home Wi-Fi, youre not alone.
Basic Troubleshooting
If youre experiencing issues with your Sony TV connecting to WiFi, dont worry!
There are some basic troubleshooting steps it’s possible for you to take to patch up the issue.
Check WiFi Connection
The first step here is to ensure that your WiFi connection is working correctly.
Check that your router is turned on and that other devices in your home can connect to the internet.
First, turn off your TV and unplug it from the power source.
Then, unplug your router for 30 seconds.
After 30 seconds, plug your router back in and wait for it to fully restart.
Finally, plug your TV back in and turn it on.
find out if your TV can now connect to WiFi.
If these basic troubleshooting steps dont work, dont worry.
There may be a more advanced issue that requires further troubleshooting.
Check out the other sections of this article for more advanced troubleshooting steps.
Firmware updates can fix bugs and improve the overall performance of your TV.
However, keep in mind that this will erase all your options and preferences.
ensure that youve got your router set up correctly and that your smart TV is within range.
Sony offers a variety of support options, including phone support, online chat, and email support.
When contacting Sony support, be prepared to describe the issue you are experiencing in detail.
The more information you could provide, the better equipped the support team will be to assist you.
Keep in mind that contacting Sony support may require some patience and persistence.
