When Office 365 creates a shared mailbox and assigns a member, it becomes accessible in the Outlook program.
As a result, your mailbox sometimes stops synchronizing automatically.
So to fix this issue,rebuild the Outlook data filefrom scratch orcreate a new profileandadd the mailbox.
Also, make sureauto-sync is enabledin Outlook.
Here are the steps to fix Outlook shared mailbox not updating automatically:
1.
Check the server status by going tooutlook.live.comand signing in.
If you could access yourOWA account, the server is up and running, and the problem lies elsewhere.
Review yourantivirus and Firewall settingsand ensure they are not blocking Outlook from synchronizing the shared mailbox.
Read the new post on how to fixOutlook rules not running on shared Mailbox.
However, you canenable automatic synchronization, which Ive discussed in the following section.
Turn on Auto Synchronization
Enableautomatic send/receivefrom OutlookAdvancedfeatures and see if it fixes the synchronization error.
Also read how toautomatically move Emails to a folder in Outlook.
As a result, itll drive the shared mailbox to update from the server.
Here are the steps to delegate access to the Shared Mailbox for another user:
7.
Heres a complete guide on how toautomatically forward emails in Outlook.
Create a New Outlook Profile
If your Outlook profile gets corrupted, it wont update any associated mailboxes.
In that case, you must create a new profile.
FAQs
Why is my shared Outlook inbox not updating?
How do I force a shared mailbox to sync in Outlook?
Do shared mailboxes show up automatically in Outlook?
Which process has resolved your issue?
Let us know by leaving a comment below.
