Any member of the organization can bother other members with messages.
So, taking action is only possible after monitoring the chats.
Without further ado, start reading and get to the bottom of the article.
For monitoring, the license should get upgraded to either E3 or E5 license plans.
Next, enable communication compliance at a global level.
Then specify whom to monitor and create a monitoring policy.
So, lets take a look at the prerequisites to keep in mind before monitoring Teams chat.
Here are the essential things to keep in mind before monitoring chats in MS Teams:
1.
Not all Microsoft 365 licenses allow chat monitoring.
A company or organization can assign admins to the following roles.
Specify Whom to Monitor
The admins in the Communication compliance role can monitor the employees chats.
So, admins can monitor a specific user or add users to a specific monitoring group.
Create a Monitoring Policy
Admin must create a monitoring policy to monitor Teams users chat efficiently.
To ease the process, Microsoft provides policy templates.
With these templates, admins can create policies from scratch.
So, above mentioned things, you should keep in mind before starting to monitor Teams chats.
Then head over to the Compliance section.
Now you have to search for specific content from the Content search section.
you’re able to add locations, conditions, etc., in the search field.
Not all can monitor chats in Teams.
Only an assigned admin with a suitable role can monitor the employees messages.
So, lets see the steps to enable monitoring messages in MS Teams.
grab the Done button from that page.
c’mon refresh to loop back and try.
But its possible tofix Teams cant access your content errorwith some esuitable methods.
View Searched Contents or Chats
To get the search result go to the Content search page.
Youll find the name that you gave while creating the search.
When the search is complete, the status will show completed.
Now, the chat monitoring result is ready to view.
It is possible to download the chat search result as a PST file.
Youll notice a list of email or Teams chat items on the review sample page.
choose them to view the chats.
Thats it; now you export the chat monitoring result as a whole or individually.
Some users reported that they could not view Teams chat messages.
What is Monitorable in Microsoft Teams?
Many people still ask if MS Teams monitor employees chat or other activity, and the answer is yes.
But for tracking activity and monitoring chats, the users account should be under an organizational account.
The IT admin or employer can monitor chats, calls, meetings, etc.
The employer of the organization can monitor their employees through Teams.
After the pandemic, almost all organizations started remote working environments.
Thats why monitoring the employees becomes vital.
But what are things that an IT admin can monitor in MS Teams?
Lets have a look.
FAQs
Can Microsoft Teams Chat be Monitored?
Yes, an authorized admin can monitor chats in MS Teams if you are under an organizational account.
Are Microsoft Teams chats private?
How can I view Microsoft Teams chat history as an admin?
Go to theMicrosoft Office 365 Security & Compliance Admin Centeras a global admin.
Then navigate toSearch > Content Search > Guided Search.
Then apply some conditions for the search query and hit the Submit button.
But for this, the organization must get the E3 or E5 license plans.
In this article, I have shown a step-by-step guide to monitor chats in Teams.
I hope you’re able to monitor the users as an admin by following the steps.
Knock me in the box below for additional help.
Best of luck monitoring activity in Teams!
