You need an active PlayStation data pipe connection to be able to play multiplayer games.
That is very strange indeed!
And the worst part about this is there are countless reasons why PS5 cannot connect to PSN.
Why Your PS5 Cannot Connect to PSN?
A main reason why PS5 cannot connect to PSN would be when PSN servers are experiencing downtime.
Because on PlayStation, multiplayer games connect to their respective servers using the PSN servers.
If you ever wondered why you would need to buy a PSN subscription, this is the sole reason.
But that is not the end of it.
web connection problems on your end can also cause problems with PSN.
The list goes on and on.
PS5 supports keyboards in certain games.
Read how toset up a mouse and keyboard in PS5using our guide.
If they are fine, next reset your router and disable IPV6.
Add ports specific to the PS5 if needed.
On the web link configs of the PS5, add a new DNS server.
Finally, restart the PS5 and update it to the latest version.
This is mostly a web link-related issue and the fixes reflect that.
Also, if you havent updated your PlayStation 5, that can be a problem as well.
Lets not stretch the issue anymore and dive into the troubleshooting.
you might check the status of the PSN services by going to thePSN status webpagefrom any web surfing app.
The same page can be accessed on PS5 too.
Then you will be able to connect to the PSN.
As for PSN, there can be many different issues with it.
Check our detailed guide to check additionalPSN issues on your PS5.
Your slow internet connection can be the issue behind this error.
you’ve got the option to test your internet connection on PlayStation 5.
Any problems with internet connectivity have a very simple fix.
Plug off your router and keep it turned off for 5 minutes.
Then turn on your router again.
If you use a modem/switch repeat the same procedure with them.
If you useIPV6on your router,disableit.
Some users found that doing this helps them in connecting to PSN.
Now different brands of routers have different naming to find the IPV6 tweaks.
you gotta find IPV6 in theAdvanced Settingsand disable it.
Changing your DNS is the quickest and simplest way to fix Internet connectivity issues with your PS5.
Your internet connection will be more reliable, and youll notice a significant improvement in download and upload speeds.
Here are the steps to change the DNS server in PS5:
There are several free DNS servers available.
Additionally, you may utilize OpenDNS or Cloudflare DNS.
Cloudflare DNS is deemed to be the safest DNS out there for gaming purposes.
And speaking of DNS servers, we have compiled thebest DNS servers for PS5.
Do check it out.
Opening the PSN ports on your router might help you to establish the connection between your PS5 and PSN.
If your router is blocking the ports between PS5 and PSN, you would not be able to connect.
In that case, manually add these ports from your routers advanced tweaks.
The admin panel for your router can be accessed by going to 192.168.0.1.
Most routers use this address.
Some PS5 users reported that their console is unable to connect to the internet.
We have made a guide that will make troubleshooting easier when yourPS5 is unable to find an IP address.
Do check it out.
A wired LAN connection to your PS5 is one of the easiest ways to fix internet connectivity concerns.
Using Ethernet Cable, you may play online games with your friends while downloading at full speed.
And there will be no ping spike as well when you are playing online with your friends.
A wired connection will fix all the problems related to joining a party.
After connecting the LAN connection, test your internet connection; hopefully, your problems will be solved.
Is your PS5 on detected on your TV?
Before changing the HDMI cables why not check our troubleshooting guide when yourTV does not connect to PS5?
Updating your PlayStation 5 might solve the PSN internet issue.
Updates often fix bugs that are related to the PS5 system software.
If not, follow the next method.
Frequently Asked Questions
Why am I not connecting to PSN?
If you cannot connect to PSN, first test whether the PSN servers are down.
Also, check your internet connection and use a wired connection to connect your PS5.
How to check the PSN server status?
Go to thePlayStation server status pageand select your region.
It will show if the PSN servers are down for your region.
Hopefully, with this guideline, you’re able to solve your problem.
With that said its time for goodbye.
