Having problems with your Astro A20 gaming headset?
Youre in the right place!
Unfortunately, this is a really common problem with this particular Astro gaming headset.
But the good news is that there is a really easy fix for this problem.
You just need to do a hard reset, and this factory reset only takes 15 seconds!
Keep reading to learn how to reset your Astro A20 gaming headset.
This causes a factory reset, or a hard reset, for the gaming headset.
Heres a more detailed look at this process:
1.
Power On The Headset
Your Astro A20 headset needs to be on for this hard reset to work.
Press the POWER button as usual to power on the headset.
Youll typically know its on when you see the orangish-red light, but not when it isnt working.
The FREQUENCY button is the middle button on the side.
The GAME button is directly above the charging port and under the VOICE button.
Now that youve located each button, move on to the next step.
Now you are ready to game!
But if it is still not working, then you should contact support at the number listed below.
When Should I Reset My Astro A20 Headset?
Typically it is something you do when you’re gonna wanna do a bit of troubleshooting.
The only published phone number on their website is for the sales and billing department.
Instead, you must submit your support requestonline here.
But dont forget that the factory reset removes any custom presets.
