Are you getting a black screen the moment you turn on your PS5?
Also, when pressing the buttons on the PS5 and its controllers do not seem to do anything.
So, do you should probably replace your PS5 already?
So, join me as I lay out the troubleshooting blueprint for your PS5 in this article.
If these are working fine, perform a full power drain of the PS5.
Lets go to the first step, then.
You may think this is trivial, but it can keep your precious time.
Remove all the power and HDMI cables and re-connect them after 5-10 minutes.
If you have a circuit breaker for the room, flick it down and reset it after 5 minutes.
The same goes for the PS5 and your TV.
Remove their power plugs and reconnect to the wall after a few minutes.
When you are done reconnecting cables, power on your TV.
If you see the TVs home screen, proceed to the next step.
The PS5s disk drive can glitch sometimes.
In that case, check out how to troubleshoot thePS5 eject button not working.
you could switch between the output devices from the home screen.
If the black screen persists, take out the display cable and use a different one.
Your PS5 requires anHDMI 2.1cable, and uses the one provided on the box.
If this gets damaged, hook it to your monitor and see if you could get an output.
In that case, reset your television by powering it down and turning it back on.
Also, disable theHDRfrom its prefs menu.
In that case, it’s crucial that you power cycle the PS5.
With the PS5 powered on, hold down thepower buttonuntil you do not see the LEDs blinking anymore.
When the PS5 is turned off completely,remove all the cablesconnected and wait for15-20 minutes.
After that, power on your PS5.
But how can we change any parameters when the display is black?
Thankfully we have Safe mode for PS5, which I will access in the next section.
Did your friend damage their PS5 controller?
The X button seems not to respond now.
Help them by reading this piece where wetroubleshoot the PS5 X button not working.
That is a relief, nonetheless.
That means a software glitch is the only thing that is preventing the PS5 from showing an output.
We will use a recovery mode to resolve these issues.
It is commonly known as Safe mode and was available for the PS4 as well.
The safe mode will show up and list the different troubleshooting options.
Lets go through them one by one.
So change the resolution to the max value that is supported by your TV.
If you are unsure of this, grab the value to auto.
The PS5 reboots once you opt for resolution and this should bring you to the home screen.
Heres a complete guide on how tofix PS5 not downloading games.
Disable Rest Mode
Rest Mode is a low-powered mode Sony introduced with PS5 for updating firmware and downloading games.
Move to the next steps if you still get nothing on your display.
A sudden shutdown can mess up this file.
However, the safe mode can rebuild this database which will bring the PS5 back to its working state.
This can also help you in the event of a failed software update.
Do not panic if the process is slow.
This can take an hour, depending on how free the PS5 storage is.
Reset Your PS5
This is the final step in this troubleshooting that will reinstall the PS5s software from scratch.
Any glitches present on your PS5 software are removed.
Expect to get all your game and saved files removed, though.
Do not worry, as your in-game progress is saved in the Sony servers.
Now, wait until the PS5 finishes this process.
It will restart itself upon completion.
There can also be a severe hardware issue present.
In that case, contactSony supportfor a replacement unit if your unit is still under warranty.
Frequently Asked Questions
How do I fix the black screen of death on my PS5?
To fix the black screen of death, you better power-drain the PS5.
Press the power button for10sand unplug all its cables.
Next, connect the PS5 to a different display and change its internal resolution from the safe mode.
Why is my PlayStation stuck on a black screen?
To fix this, change theDisplay Resolutionfrom thesafe mode.
You also need to set the correct resolution to fix this issue.
If not, you’re gonna wanna file it for return immediately.
