Meeting apps have got much popular in this pandemic situation.
Nearly all the offices got online and used meeting apps to organize workplaces remotely.
GoToMeeting is also grown with lots of userbases recently.
I also faced the same issue and found the solutions to it.
Why does the GoToMeeting audio and video not working issue occur?
GoToMeeting simply cant connect with the microphone and camera hardware.
Keep reading to know how it’s possible for you to patch up the issue.
If the issue is not severe, these quick fixes can be handy to settle your issues with GoToMeeting.
Increase your system and speaker volume and ensure that you could hear sound.
Check the auxiliary cables of the speakers.
Check your Bluetooth connection between your system and speakers if you use wireless speakers.
There might be some issue with the currently established connection with the GoToMeeting servers.
you might exit and rejoin the meeting with the same meeting ID.
Or you might generate a new ID and create a new session by sharing the link with your colleagues.
peek if you have muted your microphone or not.
Unmute your microphone so that everyone can listen to your voice.
If you are not mute, your voice wont be on the speakers.
Kill the processes of those apps running in the background.
You might be using external speakers or other peripherals.
look to see if the cables are in the right place.
Reconnect the cables and check the connection between the system and speakers is on point.
Sometimes your system might have outdated drivers for the camera and microphone hardware.
find out if you are on updated drivers or not.
If not, then try upgrading your hardware drivers from your manufacturers.
How to Fix GoToMeeting Audio and Video Issue
There might be severe misconfigurations inside your system setting.
To resolve GoToMeeting Audio and Video Issue, try these tested methods following.
Windows keeps restricted access for microphone and camera in the first place for any new app.
This is why Windows 10 keeps blocking the access of these input devices from any third-party app at first.
Introduce the GoToMeeting app as a safe thing and let Windows know that you know the subsequences.
Granting permissions for cameras and microphones in Windows 10 is not that critical.
You just need to get into system tweaks, check some tweaks, and tweak some toggles.
Here are the steps to check Microphone and Camera Permissions on Windows:
You are done!
You might use multiple audio output devices such as external speakers and wireless or wired headphones.
There might be a misconfiguration inside the app that the wrong equipment was selected for audio output.
peek if you have selected the correct rig to rely on.
ClickJoin on Computer, and select primary audio input and output devices.
Alternatively, if you right-tap on the GoToMeeting icon in the taskbar, youll get a context menu.
Now you’re able to adjust your audio input and output and video peripherals from theAudioandWebcamsections.
Just simply reboot your system.
Then hit it one more time launching the GoToMeeting client.
There could be anything happening background that mightnt be seen in front.
Reboot and relaunch can be an easy solution to help GoToMeeting work properly.
Running programs with proper administrative permissions solves the maximum of the problems regarding that particular program.
GoToMeeting is not different from it.
Now simply launch the software with a double-go for the shortcut located on the desktop.
Hopefully, this might solve the issue.
Sometimes antivirus detects GoToMeeting as a virus threat as it needs to be run as an administrative program.
you’re able to just simply turn off your antivirus and firewall for a while.
But remember, while your firewalls are turned off, you might be affected by malware.
So be careful when youre visiting any site or opening a mail until you turn on the firewalls again.
you could take advantage of additional troubleshooting in Windows prefs.
The system can scan, detect and resolve any kind of faulty misconfigurations.
Go to controls, and search for Additional Troubleshooting.
FAQ
Why is GoToMeeting audio not working?
verify if your microphone volume is muted or not.
Tune the volume at the maximum available.
Why is my video not working on GoToMeeting?
verify if you have plugged in your webcam or not.
If you have a built-in webcam, verify if your system has updated drivers or not.
Why is my microphone not working on GoToMeeting?
GoToMeeting might havent detected your microphone.
Check GoToMeeting audio options and pick the primary audio input equipment correctly.
How do I test my GoToMeeting audio and video?
Visit support.goto.com/meeting/system-check and join a test meeting to check your audio and video.
Why is my mic working but I cant hear?
Minor problems can heavily affect productivity.
I hope this article helped you resolve GoToMeeting Audio and Video Not Working issue correctly.
