Microsoft Teams gained over 268 million users in just 5 years.
What makes it so popular is its vast features.
Its ability to do what Discord, Slack, or Zoom does but better and then some.
But Teams doesnt stop there; it has the capability to turn your machine into a cell phone.
Huh, that sounds degrading.
Lets say it adds a cell phone to your box.
Yup, Thats better.
Heres a complete guide onMicrosoft Teams See Myself During Calls
Can Microsoft Teams Call a Cell Phone?
Yes, you’ve got the option to.
Basically, all the features of a cell phone.
It makes the landline portable.
How to Make Phone Calls on Teams?
Making phone calls on Teams is as simple as using an ordinary cell phone.
Using Teams, it’s possible for you to call others by dialing their phone numbers.
you’re able to also make a contact list and call people from there.
Multiple people can use the same phone number with the help of Teams.
you’re free to add your most frequently contacted people to the Speeddial.
Teams also let you create aNew groupof specific customers or coworkers for a particular project on speed dial.
Go toContactsto view them and call them from there.
Go toHistoryto see the incoming and outgoing calls, the call duration, and the date.
SelectVoicemailto see who left you a message.
hit the voicemail to play it, or you could read the transcription.
you could configure your Teams app using different add-ons that you should probably purchase.
One of them is the call add-on.
You cannot use the call feature on Teams unless you get theTeams Phone Systemlicenseassigned.
Itll give you the core calling features without any infrastructure.
After getting the license, you must choose how to connect Teams to the telephony web link.
you’ve got the option to select eitherDirect RoutingorCalling Plans.
ForDirect Routing, youll need a Session Border Controller (SBC).
It works as a bridge between the Microsoft phone system and the telephony system.
Heres a list ofMicrosoft-certified SBCs.
Some of these SBCs can provide phone functionality even if the internet connection goes out.
ForCalling Plans, you dont need any SBCs or other additional devices.
It makes Microsoft your telephony provider; as a result, it connects Teams to the telephone system.
you should probably pay a monthly subscription for the calling plan you use.
Here are the known problems with the call feature on Teams:
1.
You also need to add the 4-digit extension number to ring the recipients phones.
As a workaround, you’re free to mute the caller; it works perfectly.
But hold doesnt work.
Call Sound Lags
Sometimes when you call someone through Teams, the audio delays.
Empty Voicemails
Sometimes you might receive silent voicemails from your contacts on Teams.
Instead, it keeps ringing until either the recipient answers the call or the caller hangs up the call.
Also, check out our separate post on how tofix Microsoft Teams you cant send messages error.
FAQs
Are my phone conversations in Teams recorded?
Your phone conversations are not recorded in Teams.
What phone number will appear when I call someone from my Teams phone number?
How do I record a voicemail greeting?
To configure voicemail, press the 3 dots beside your profile and go toSettings>Calls>Configure Voicemail.
We can add the functionalities we need and remove those we dont need.
Let me know if you have any questions regarding Teams or other apps.
See you in the comment section.
